Frequently Asked Questions
WILL THERE BE A CONTRACT?
Yes, after the initial consultation, if the relationship is a good fit, we will have you review and sign a contract with us.
WILL YOU BRING STAFF WITH YOU TO MY WEDDING? WHEN DO YOU ARRIVE AND HOW LONG DO YOU STAY?
Depending on the scope of the event, we will bring an assistant or two to help with the day of coordination. We usually arrive when the first vendor(s) arrives for setup and will stay to the end of the event.
HOW MANY WEDDINGS DO YOU BOOK PER DAY OR WEEKEND? WILL YOU BE AT MY WEDDING? WILL YOU BE AT THE REHEARSAL?
For Full Service, we only book one wedding per day or weekend, because we personally oversee every event. We will be present at your rehearsal and your event. You will work directly with your assigned planner or coordinator from start to finish.
DO YOU PLAN DESTINATION WEDDINGS?
Of course! We plan destination weddings across the U.S. Just pick a place and we'll be there! We'd love to speak with you further about what you have in mind.
WHAT IF I WANT TO PLAN MOST OF THE EVENT, BUT STILL NEED SOME HELP IN DIFFERENT AREAS?
We don't have any packages to pigeon hole your needs. Our services are completely customizable. While the comparison may seem strange, wedding planning is very similar to grocery shopping. Some people come with a detailed list of what they want; some come with a partial list and others have no list but come with hopes of finding inspiration. We are here to help you choose the best ingredients based on quality, style and price and then bring those ingredients together to build a fantastic meal suited just for you. We work with you hand-in- hand throughout the entire process, so you will always be aware of what is going on and final decisions will always be yours.
WILL YOU STAY WITHIN MY BUDGET?
Yes, definitely! We won't pressure you to hire vendors who are not within your budget and will always try to provide you with the best options to fit your style and budget.
DO YOU HAVE A PREFERRED VENDOR LIST?
Yes, we recommend vendors based on quality, experience and your personal needs and wishes, not for our profit. We also work with the venue’s preferred list to help you with the best selections.
DO YOU GET COMMISSIONS OR REFERRAL FEES?
Absolutely not! We feel it is highly unethical and really hurts you, the client, in the end.
HOW DO I BOOK MY WEDDING WITH SOIREE KEY WEST?
Complete the "Contact Us" form and we'll setup a free consultation call/video chat with you to discuss further details.
WE WOULD LOVE THE OPPORTUNITY TO BE APART OF YOUR WEDDING DAY. A SIGNED CONTRACT ALONG WITH A DEPOSIT IS DUE TO SECURE YOUR DATE.